Toll Operator

A toll operator is responsible for managing and operating toll booths or electronic toll collection systems on highways, bridges, or tunnels. Their primary duties include collecting toll fees from drivers, ensuring the smooth flow of traffic, and providing customer service to motorists who may have questions or issues with toll payments. In modern settings, toll operators may also monitor and maintain automated toll collection systems, handle discrepancies in payment, and ensure that all transactions are accurately recorded. They play a crucial role in maintaining efficient toll operations, contributing to infrastructure funding and traffic management.